Like Like Love Haha Wow Sad Angry When hiring a casual worker, it is important to hold an interview to find out whether the worker is suited to the position or project. This interview can take the form of an informal conversation or formal meeting, depending on your business’ needs. Typical casual worker interview questions […]
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Contact Details
Like Like Love Haha Wow Sad Angry Here is a list of all the contact details that will come in handy when managing casual workers in South Africa: Department of Labour: Head Office Operating Hours: 07:30 to 16:00, Monday to Friday. Telephone Number(s): (012) 309 4000 Fax Number(s): (012) 320 2059 Email Address: webmaster@labour.gov.za Street […]
Casual Worker Rates in South Africa
Like Like Love Haha Wow Sad Angry 1 In South Africa, there is no national minimum wage. Instead, the Basic Conditions of Employment Act (BCEA) outlines minimum terms and conditions of employment for specific types of economic activity. In these sectors, employees have been deemed vulnerable to exploitative labour practices. If a sector is not […]
Casual Worker Agreements in South Africa
Like Like Love Haha Wow Sad Angry Every casual worker is entitled to an employment agreement, no matter the industry our hours. If a formal contract is not suited to your business, a letter of appointment also functions as an employment agreement. Ensuring casual worker agreements are signed by both parties helps your business avoid […]
Casual Worker Legislation in South Africa
Like Like Love Haha Wow Sad Angry Casual worker legislation varies depending on the number of hours worked in a month. If a casual worker is employed for more than 24 hours per month, their rights are very similar to the rights of permanent employees. A casual employee who works for less than 24 hours […]
Defining Casual Workers in South Africa
Like Like Love Haha Wow Sad Angry Although our labour legislation does not explicitly refer to casual workers, these employees make up a large portion of the workforce. Casual workers in South Africa are fully-fledged employees protected by South African law. These workers come in many shapes and forms. Managing casual workers in South Africa […]

Types of Casual Workers in South Africa
Like Like Love Haha Wow Sad Angry Casual workers hold different roles within the labour force. They can be skilled or unskilled workers, work limited hours on a permanent basis or work full-time hours over a specific time period. GO TO: Defining Casual Workers Knowing the different types of casual workers is essential when managing […]

6 Things Customers Wish They Could Tell You
Like Like Love Haha Wow Sad Angry 1 Your customer is your number one priority, but the question is: how best do you keep them happy? Here are 6 things your customers are thinking (and wish they could tell you) when they shop your store online or IRL. “Come on… the clock’s ticking.” Nothing is […]

4 Best Customer Loyalty Programmes in South Africa
Like Like Love Haha Wow Sad Angry Loyalty programmes with measurable benefits are a key strategy for maximising customer satisfaction, ensuring return customers (and thus boosting profits for businesses.) Customer loyalty programmes in South Africa are growing from strength to strength, but which loyalty programmes are worth belonging to? Here are the top customer loyalty […]

3 Lessons Firefox OS Can Teach Us About Transparency
Like Like Love Haha Wow Sad Angry Transparency is a highly beneficial tool nowadays in business, and with the Firefox OS set to become a completely open platform, we’re sure to see them grow from strength to strength. By allowing transparency, users are able to gain more control over the platform. This has proven to […]

Reasons To Re-evaluate Your Business In 2016
Like Like Love Haha Wow Sad Angry As we’re heading deeper into the new year, it’s time to take a look back on 2015 and reflect on our successes and failures to see what positive changes we can make going forward in 2016. It’s a natural progression for new trends and tastes to develop, bringing […]

What Star Wars: The Force Awakens Can Teach Us About Word-of-Mouth
Like Like Love Haha Wow Sad Angry “A long time ago, in a galaxy far, far away…” These words opened the original Star Wars: A New Hope in 1977. It’s 2015 and by now they are entrenched in the global cultural consciousness, right on time for the release of the new film. South Africa has […]

Why Customer Experience is More Important than Sales
Like Like Love Haha Wow Sad Angry A.B.C. – “Always. Be. Closing.” These words were immortalised by Alec Baldwin in the film Glengarry Glen Ross (1992). In fact, they have become the touchstone, the first and last word, for anyone even thinking about going into sales. But, their ubiquitousness belies the truth. Today, you can […]