Archive | Technology

Robot customer service could soon become standard

Robot Customer Service on the Rise

Like Like Love Haha Wow Sad Angry Robots have been making headlines recently as they are becoming more prevalent day-to-day with their increased use in apps. Robot customer service is specially designed to automate responses to users, taking over these “boring jobs” from humans. On the one hand you have users looking for real responses, […]

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Courier service startup boosts customer experience

Like Like Love Haha Wow Sad Angry A proudly South African start-up, Sendr, promises to revolutionise local courier service with on-demand parcel delivery using motorcycles. CNBC Africa reports that this ‘Uber for parcels’ will cut package delivery costs and boost delivery speed for increased customer satisfaction, as well as providing much-needed work opportunities. “We have […]

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Myciti wifi

WiFi Coming To MyCiTi, Making It Easier To Do Business

Like Like Love Haha Wow Sad Angry Is it possible to do business while you’re commuting to and from work? If you’re a Cape Town resident who uses the MyCiTi bus, that question will soon have an answer in the affirmative. reports that the City of Cape Town is set to introduce free WiFi […]

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internet connected jackets for security guards

The Rise Of Wearable Technology: How Will It Change Lives?

Like Like Love Haha Wow Sad Angry The South African technology company Jasco has announced that it is in the process of trialing a surveillance device that can be strapped to local security guards. The report, courtesy of Fin24, details a small, low powered device outfitted with GPS, mobile communication features and a video camera […]

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